INVEST IN QUALITY SLEEP…INVEST IN INVEX

10 YEARS WARRANTY

You have taken a right decision by investing in Invex Mattress!

  • This online warranty form should be filled by the buyer and submitted to us
  • Warranty form submitted receipt should be downloaded or saved for records
  • Mattress care instructions should be strictly adheredto

THE ADVANTAGES:

The advantages guaranteed by this warranty are entitled by the customer as per section 12 of the Consumer protection Act 2019

THE PURPOSE OF REGISTERING:

To claim the advantages of our warranty you are required to fill the online warranty form given below and submitted to us within 15 days of purchase

NOT EXCHANGAEABLE:

The original buyer only can claim the warranty as per the norms and make sure that the mattress care instructions are strictly followed before raising warranty claims

TRANSPORTATION:

The transportation charges for warranty service shall be borne by the purchaser

SIMILAR MATERIALS AVAILABILITY:

Invex reserves the right to use equivalent quality materials for repairing/maintenance/replacement if similar materials are not available in the market. Such changes or updates are done as per the market conditions

WARRANTY CLAIM CONDITIONS

The following manufacturing defects are covered under this warranty:

MATTRESS

  • Broken or loose Wires and coils
  • Tearing out or poking out wires and coils through the cover fabric (Quilt)

The following reasons are not considered for warranty claim:

  • Cover fabric(Quilt) : Burns, Stains, Food spilling, water spilling, urinating or soiling
  • Damages caused due to uneven or inappropriate wooden or metal base support for the mattress (Cot)
  • Damages caused due to usage of hooks or sharp edged items
  • Damages caused while trying to bend for transportation or storing purposes
  • Breakage of Coils , Helical wires, or Border wires due to keeping or falling over weight metal items/ machineries over the mattress  during transportation/storing or at use.
  • Forceful bend occurred over a period of time due to the usage of insufficient or smaller sized base support (cots )

FIRE SAFETY MEASURES:

  • Keep away from fire or open flames as this mattress could catch fire if exposed to such conditions which can cause damages and can emit smoke which could be hazardous to humans
  • Avoid smoking on the bed

WARRANTY FORM

For warranty registration, you may please fill the below online warranty form and submit before 15 days from the date of purchase. Scan the Barcode given in the mattress and submit for product identification and for registration purposes.